Liz Ngonzi returns to Voices of Anakazi, speaking to us about Services Management in the Hospitality Industry.
Born in Uganda and “raised” at the United Nations, Elizabeth (Liz) Ngonzi is an international educator, entrepreneur, and speaker. She is a 2011-2012 Entrepreneur in Residence at Cornell University School of Hotel Administration’s Pillsbury Institute for Hospitality Entrepreneurship on whose advisory board she has served since 2010. Additionally, her views on hospitality and service can be found in the recently published book: The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice.
Liz consults to and trains NGOs and small businesses (in the US and Africa) on online branding, services management and social entrepreneurship. Very passionate about education, Liz has over the last eight years, taught and developed numerous college-level fundraising, events and hospitality management courses. For the last six years, she’s been a frequent guest lecturer at her alma mater, Cornell University School of Hotel Administration — including serving as one of 15 Dean’s Distinguished Lecturers in the fall of 2005 and a panelist during the 2007 Entrepreneurship@Cornell Celebration. Since 2009, Liz has been on the new media faculty at New York University Heyman Center for Philanthropy — specializing in online and mobile fundraising.
A frequent conference speaker, this past May Liz spoke in Southern Africa Institute of Fundraising’s 10th Biennial Convention in South Africa – whose delegates voted her as the top speaker. This fall, Liz spoke on issues related to bridging the economic gap for African Americans during the Congressional Black Caucus Foundation’s 41st Annual Legislative Conference; the Wired Women Conference: How Technology Can Change the World, in South Africa; and served as a moderator for the BuildEthiopia Conference at Harvard University, and the ICT, Digital Governance, and Citizen Participation in Africa panel during Columbia University’s African Diplomatic Forum. In December, she will serve as a featured international speaker in the Kenya Association of Fundraising Professionals’ 18th Eastern Africa Resource Mobilisation Workshop in Kenya.
Liz spent her 10-year corporate career in marketing, sales and business consulting management at Digital Equipment Corporation, MICROS Systems, Inc. and Arthur Andersen, respectively. Additionally, while completing her Master of Management in Hospitality degree from Cornell University, Liz interned with McDonald’s Corporation, the famed Tavern on the Green Restaurant and the Park Hyatt Embarcadero Center. Liz obtained her B.S. in Information Systems with a concentration in Telecommunications Systems from Syracuse University and graduated from the United Nations International School, which she attended for primary and secondary school.
Click HERE to learn more about Liz’s views on how we can bring Hospitality Back to Africa.
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